Summary of the Design Document for Cyber Security Training Course

This course is designed for adult learners at First Financial Group, focusing on critical skills for enhancing cybersecurity. Participants will learn to detect phishing attempts by analyzing emails and implementing best practices for password security. The design document outlines a comprehensive training program aimed at strengthening the company's defenses against cyber threats, especially in light of a recent security incident that revealed gaps in current protocols. By addressing the lack of employee awareness and training, this program will empower learners to adopt safer practices and safeguard sensitive customer data more effectively.

The training program is designed for all staff members, specifically targeting participants who hold at least a Bachelor’s degree in finance and/or accounting, as well as possessing basic computer and internet skills. This includes the following: 

• remote customer service representatives

• project managers

• financial consultants

• human resources

• management

• IT (Information Technology) emphasizes collective responsibility in maintaining security. 

To deliver this training effectively, we propose an interactive online e-learning course comprising 31 slides. This format offers several advantages:

• Engagement: Interactive elements to foster participant involvement.

• Self-Paced Learning: Flexibility for employees to learn at their own speed.

• Assessments: Integrated evaluations to ensure comprehension and retention.

The ultimate goal is to empower employees with the knowledge and skills necessary to protect customer data and maintain trust in First Financial Group’s services.

Summary of Storyboard Development for Cyber Security Awareness Training Course

The storyboard for the Cyber Security Awareness Training Course at First Financial Group serves as a comprehensive guide for an 87-page program designed for all employees, including:

- Remote customer service representatives

- Project managers

- Financial consultants

- Human resources personnel

- Management and IT staff

Key Features:

• Duration:** 15-20 minutes of seat time

• Collaborative Design:** Engaging with subject matter experts (SMEs) through:

• Email and Google Docs

• Weekly meetings

• Daily communications via work phones and Microsoft Teams

• Content Structure:** Organized into key sections to emphasize collective responsibility in safeguarding cybersecurity.

• Engaging Experience: Includes scripts, designs, and animations to ensure alignment among SMEs and stakeholders.

This storyboard aims to provide an effective training experience, equipping employees with essential cybersecurity knowledge to enhance First Financial Group’s security posture. Click on the storyboard to explore more about the course!